- CAEN Accounts are validated periodically for continued eligibility.
- Ineligible CAEN Account holders will be notified via email three weeks prior to the expiration of their account.
- Individuals may retain their CAEN Account if eligibility can be verified through authoritative University data sources, such as Wolverine Access.
CAEN Account Expiration Schedule
The CAEN Account expiration schedule for Winter 2018 is as follows:
- Wednesday, January 24 – Initial warning messages regarding the expiration of CAEN Accounts are sent via email.
- Wednesday, February 7 – Access to CAEN lab and Windows Remote Desktop computers is disabled for expiring accounts; final warning messages are sent via email.
- Tuesday, February 13 – Warning period ends at 11:59 p.m.; expired CAEN Accounts are backed up and deleted.
Note: CAEN reserves the right to expire account access at any time for students who withdraw from courses or transfer out of the College of Engineering, or for employees based on their last day of employment at the College of Engineering; even if the date is outside of the normal expiration period.
Retaining Your CAEN Account
If you receive an expiration warning message from CAEN, and you believe an error has been made and you are eligible to retain your CAEN Account, you must submit an online application at the CAEN Account Validation request form (requires login with your U-M Google account). All requests are evaluated on a case-by-case basis. Information outlining who is eligible for a CAEN Account is available on the CAEN Account Eligibility page.
Retrieving Your Files Before Your Account Expires
If you are no longer eligible for a CAEN Account, you must retrieve the files stored in your CAEN online file storage before your account expires. Your CAEN online file storage will no longer be available to you once your account expires, and all files stored there may be permanently deleted after the expiration period ends.
Copying your files to an external device or other media from any CAEN computer is one option for making a personal backup. You may also download your files to your personal computer over the Internet. Refer to the our knowledge base for:
- Students: How to Access Your Online File Storage
- Faculty & Staff: How to Access Your Online File Storage
Your Other Computing Accounts at U-M
Only CAEN Accounts are affected by the process described above. Any other computing accounts you may have at the University (e.g. ITS or ARC-TS FLUX…) are not affected. University-wide services such as U-M Google Mail or AFS Personal Storage, or U-M Library, access are also not affected.
Refer to the ITS page on Managing Your Digital Files and Information When You Leave U-M for further assistance with the expiration of other, non-CAEN computing services.