- In general, all CAEN Accounts are requested through the CAEN Help Desk.
- The process for obtaining a CAEN Account may differ depending on an individual’s role at the College of Engineering.
- Contact CAEN with any questions about obtaining a CAEN Account.
All members of the College of Engineering must obtain their U-M uniqname and ITS computing account prior to requesting a CAEN Account. After a request has been approved, it may take up to two business days for all CAEN Account services to be activated.
Students – Most new or incoming College of Engineering students will automatically receive their CAEN Account during the week leading up to their first term enrolled in courses. Other enrolled students who have not yet received their CAEN Account must visit the CAEN Help Desk to obtain one. Students must bring their Mcard to prove their identity and provide their full UMID #. Access to CAEN resources cannot be issued unless a student’s enrollment can be verified by official University data, provided by Wolverine Access.
Faculty – New College of Engineering faculty should automatically receive their CAEN Account within a week after their start date. If necessary, faculty can expedite the process by contacting the CAEN Help Desk directly. If a faculty member requires access prior to their start date, designated departmental IT support staff may request the account on their behalf and provide verification of employment. Otherwise, access to CAEN resources cannot be issued unless eligibility can be verified from official University employment data.
All Other Individuals – To obtain a CAEN Account, all others should review the eligibility requirements before visiting the CAEN Help Desk. All individuals must bring their Mcard to prove their identity and provide their full UMID #.