- In general, all CAEN Accounts are requested through the CAEN Hotline.
- The process for obtaining a CAEN Account may differ depending on an individual’s role at the College of Engineering.
- Contact CAEN with any questions about obtaining a CAEN Account.
All members of the College of Engineering must obtain their U-M uniqname and ITS computing account prior to requesting a CAEN Account. After a request has been approved, it may take up to two business days for all CAEN Account services to be activated.
Students – Most new or incoming College of Engineering students will automatically receive their CAEN Account after attending orientation. Other enrolled students who have not yet received their CAEN Account must visit the CAEN Hotline to obtain one. Students must bring their Mcard to prove their identity and provide their full UMID #. Access to CAEN resources cannot be issued unless a student’s enrollment can be verified by official University data, provided by Wolverine Access.
Faculty & Staff – New College of Engineering faculty and staff can also receive their CAEN Account from the CAEN Hotline. In order to expedite the verification of employment, faculty and staff members should bring their Mcard. Alternatively, designated departmental IT support staff may contact CAEN to request an account on their behalf. Access to CAEN resources cannot be issued unless eligibility can be verified from official University employment data.
All Other Individuals – To obtain a CAEN Account, all others should review the eligibility requirements before visiting the CAEN Hotline. All individuals must bring their Mcard to prove their identity and provide their full UMID #.