- Start: Thursday, December 19, 6:45 a.m.
- End: Thursday, December 19, 7:45 a.m.
From 6:45 to 7:45 a.m. on Thursday, December 19, the Windows Remote Desktop Service will be unavailable for maintenance. Users that have active sessions at this time will be notified to end their session in advance. Any existing sessions will be closed at 6:45 a.m. During this maintenance, the latest changes made to your files may not be immediately available.
The location where College of Engineering (CoE) student desktop files are stored (i.e. their CAEN home directories) when using a CAEN lab or classroom computer running the CAEN Lab Software Environment (CLSE) will be migrated to a new storage system at 7:00 a.m. on Thursday, December 19. Affected computers include CAEN lab computers, CAEN remote login computers, and select computers located in departmental labs, classrooms, Campus Computing Sites, and residence hall computer labs.
Any user of CLSE computers in these locations should log out before 6:45 a.m. on Thursday, December 19. They should also not log in until sometime after 7:45 a.m.
The latest version of files that you changed or created between November 26 and January 19 might not be immediately available after the migration due to the time required to synchronize everyone’s latest changes from the old location to the new location. However, it is anticipated that all files will be available by the start of the Winter 2025 term on January 8. No individual files will be lost in the migration. If you can’t find the latest changes to your files and you can’t wait for the full synchronization process to complete, you can submit a request to [email protected] asking that the ITS Storage Team synchronize your engin-labs home directory. Upon receiving your request they will expedite the synchronization of the files in your home directory.
Only the latest versions of your files will be migrated. No previous versions will be copied. Following the migration, if you need a previous version of a file from before November 19, you can submit a request to [email protected] asking that the ITS Storage Team assist you with recovering a file from the engin-labs MiStorage share.
This change will not impact files accessed via the faculty/staff home directory storage space (engin-storage) on Engineering Base Desktop (EBD) computers. Those files have already been migrated.
If you need emergency support, please contact [email protected] or the CAEN Help Desk and ask they assist you with accessing your files in the engin-labs MiStorage share.