CAEN’s Administrative Offices are located in 2161 Duderstadt Center. These offices maintain standard business hours of 8:00 a.m. to 4:00 p.m., Monday through Friday. Individual staff schedules may vary depending on work assignments and time away from the office.
The CAEN Help Desk is located on the second floor of the Duderstadt Center. Operating hours for the Help Desk may vary depending on when classes are in session. Refer to the main CAEN Help Desk web page for the current hours of operation.
All CAEN offices are closed during University holidays. These include:
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day & the following Friday
- Winter Recess (typically from Christmas Day through New Year’s Day)
The Duderstadt Center’s building schedule may also affect the hours of operation.
Computer Lab & Online Services
Michigan Engineering’s data and network services, such as online file storage, the Michigan Engineering website, and remote access computing are generally available 24 hours a day / 7 days a week. Systems and services are occasionally taken offline for scheduled maintenance activities, which are published on CAEN’s service status web page. Many Michigan Engineering information technology services depend on other U-M services and facilities being available, so campus-wide outages may also affect them.
CAEN student computer labs are available for drop-in use when the buildings they are in are open, and may also occasionally be closed for maintenance. Closings are posted in advance outside each lab, so if a location is closed, students should be prepared to seek an alternative computer lab.