Welcome to the College of Engineering! Several computing and information technology (IT) services are provided to you as a College of Engineering staff member, designed to support your productivity. There are three main campus IT providers you may work with:
- Departmental IT Support Staff – Your department’s local support staff can assist you with daily desktop and IT support needs.
- CAEN – The College of Engineering central IT group provides information technology and administrative computing support.
- ITS – The University of Michigan’s central IT organization providing a standard set of computing services.
Your Computing Accounts
As a College of Engineering staff member, you are eligible for a CAEN Account, which provides a set of Engineering-specific computing services, such as the ability to access your Engineering online file storage allocation. If you do not already have a CAEN Account, your departmental IT support staff can request one on your behalf, or you can visit the CAEN Help Desk.
All U-M staff receive access to a standard set of computing services from ITS (Information and Technology Services), including your main University login, also known as your uniqname. You will use your uniqname and corresponding UMICH password to login and access the majority of computing and online services at U-M.
Connecting to the Network
Wireless (Wi-Fi) network access is available to all staff in University buildings. MWireless allows you to securely connect your devices to the Internet. If you have visitors or guests to campus, a network called MGuest allows them to easily connect and receive basic internet connectivity.
Wired (Ethernet) access is also available in all College of Engineering buildings, which is especially important if you work from a desktop computer. Your departmental IT support staff can assist you with connecting your office computer.
Online File Storage & Backups
As Engineering staff, you have multiple online file storage options. Every staff member at the University receives unlimited cloud storage from U-M Box and U-M Google Drive. CAEN also provides you with an additional allocation that can be easily accessed for storing and working with files on CAEN computers.
These options are backed up regularly to protect your important files, and are recommended over using external media which can be broken, lost or stolen. Staff members should speak with their departmental IT support staff, or contact CAEN, for assistance with determining the best option for their work.
Presentation & Event Recording
CAEN provides a lecture capture service to faculty for recording lectures in College of Engineering classrooms and auditoriums. Staff may also request access to this service for recording departmental presentations, seminars, and events.
Equipment Checkout Service
An equipment checkout service is available to College of Engineering staff. The program is administered by CAEN, and checkout is performed by the Library Reserves/Information Desk on the second floor of the Duderstadt Center.
The College of Engineering established a telecommuting policy for staff who are eligible to work from home, or otherwise from off-campus. CAEN is available to assist staff with concerns about accessing and using technology while telecommuting.
- Review our knowledge base on telecommuting for staff
- Telecommuting Technology Resource List
- Presentation from the Technology for Telecommuting Session – January 23, 2020
Information Technology Security
IT security is a shared responsibility, and every member of the U-M community has an important role to play. It can be especially important for staff who work with research data. CAEN works with representatives from across the University to coordinate and leverage information technology activities to meet unit requirements and support College’s mission.
- Information Security at the College of Engineering (U-M Login Required)
- University of Michigan Safe Computing
Questions or Problems?
Additional details on the topics described above, and more, are available via the CAEN Knowledge Base. Consultants are also available to answer specific questions about all CAEN services, or your local departmental IT resources.