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CAEN Help Desk
Note: Starting April 20, live chat support will be unavailable after 5:00 p.m.
The CAEN Help Desk is located on the second floor of the Duderstadt Center, at the main library reserves desk. You can call the Help Desk at (734) 764-CAEN . If no consultant is available, leave a voicemail and a CAEN staff member will respond as soon as possible. Please make sure to clearly spell your U-M uniqname. Online chat and email contact options are also available, as described below.
Chat with a consultant
To chat with a CAEN consultant, open a browser tab, or click the Blue icon in the bottom-right corner of the page. If no consultant is available, you will be prompted to submit your message, and the next available CAEN consultant will contact you.