The central IT provider for Michigan Engineering
Student Resources
- View Your Course Lecture Recordings
- Access CAEN Lab Computers from Home
- Search the Knowledge Base
- See More Resources for Students
Featured Student News
- CAEN Help Desk to end regular in-person support in Winter 2025
Starting Monday, March 3, 2025, the CAEN Help Desk walk-up location on the second floor of the Duderstadt Center will end regular in-person operations. Going forward, the Help Desk will maintain a limited in-person period for the first two weeks of each Fall and Winter term. Learn more…
Faculty Resources
- Request a Lecture Recording Site for Your Course
- Recommended Tools for Teaching
- Research Computing at Michigan Engineering
- See More Resources for Faculty
Featured Faculty News
- Save the date for EEI Days 2025—where innovation meets education
Join us for the third annual Engineering Education Innovation (EEI) Days this spring, as Michigan Engineering instructors share innovative practices from the classroom—March 18, April 23, and May 12, 2025. Learn more…
Staff Resources
- Access Campus Resources while Telecommuting
- View the Service Status Calendar
- Departmental IT Support Staff
- See More Resources for Staff
Featured Staff News
- Accessibility Challenge: Learn digital accessibility basics in bite-sized bits, starting January 28
Join the 10-Week Accessibility Challenge (or the shorter Course Accessibility Challenge) to learn different aspects of digital accessibility. Both programs include tips, resources and examples to apply to your projects to help ensure they are ADA compliant. Learn more…
Helpful Tip
Winter 2025 CAEN Workshops—Digital Accessibility, Educational Technology and More!
CAEN is offering a series of Winter 2025 Workshops (Jan. 22-Feb. 6) for Michigan Engineering faculty and staff with sessions on writing effective U-M GPT prompts, creating accessible digital documents, enhancing video accessibility, and exploring funding opportunities through Digital Accessibility Grants. Learn more about and register for the Winter 2025 Workshops….
CAEN News Center
- Poll Everywhere introduces Course Management: A game-changer for streamlined course administration – January 15, 2024
- We value your opinion—share your experience with the 1695 Beyster Quiet Space – January 14, 2025
- CAEN Windows Remote Desktop Service can no longer be used to VNC into Linux login servers – January 14, 2025
- Monitor-only stations in the CAEN computing lab environment – January 14, 2025
- More CAEN News Center articles >
Service Status
For a calendar of outages that affect CAEN services, including planned upgrades and maintenance, refer to our main Service Status page.
Updates about U-M campus-wide IT service outages are also available on the ITS Service Status page.
Contact CAEN
Monday-Friday: 8:00 a.m. – 5:00 p.m.
(734) 764-2236
Duderstadt Center 2nd Floor (map)
Monday-Friday: 10:00 a.m. – 5:00 p.m.
Address
Duderstadt Center 2161
2281 Bonisteel Boulevard
Ann Arbor, MI 48109-2094