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Helpful Tip


U-M VPN Required for Remote Access

Starting this Fall term, connecting to the U-M VPN service is now required in order to connect to CAEN remote access services, including the Windows Remote Desktop Service and the Linux Remote Login Service. Refer to the Remote Access to CAEN Lab Services page for further connection information.

Service Status


For a calendar of outages that affect CAEN services, including planned upgrades and maintenance, refer to our main Service Status page.

Updates about University campus-wide service outages are also available on the ITS Service Status page.

Contact CAEN


Chat with a consultant

Monday-Thursday: 8:00 a.m. – 7:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.

Send us a message

Email
caen@umich.edu

Phone & Walk-up Help

(734) 764-2236
Duderstadt Center 2nd Floor (map)

Monday-Friday: 10:00 a.m. – 5:00 p.m.

Address
Duderstadt Center 2161
2281 Bonisteel Boulevard
Ann Arbor, MI 48109-2094