The central IT provider for Michigan Engineering
Student Resources
- View Your Course Lecture Recordings
- Access CAEN Lab Computers from Home
- Search the Knowledge Base
- See More Resources for Students
Featured Student News
- A few updates are now live across U‑M’s GenAI tools to make them easier to use and to keep model options helpful for coursework, projects, research, and campus life. Learn more…
Faculty Resources
- Request a Lecture Recording Site for Your Course
- Recommended Tools for Teaching
- Research Computing at Michigan Engineering
- See More Resources for Faculty
Featured Faculty News
- NSF ACCESS is a valuable resource that enables faculty to access advanced computing facilities at computing centers nationwide. Learn more…
Staff Resources
- Access Campus Resources while Telecommuting
- View the Service Status Calendar
- Departmental IT Support Staff
- See More Resources for Staff
Featured Staff News
- The university has launched a new annual Cybersecurity and Data Protection training requirement for all faculty and staff across all U-M campuses. Learn more…
Helpful Tip
Need an answer? Ask the CAEN Chatbot!
The CAEN Chatbot is available 24/7 to assist you with navigating our website and connecting you with the information and resources you’re looking for. Access the CAEN Chatbot from the bottom of the homepage, or directly from our Get Help menu. Ask a question to the CAEN Chatbot…
News Center
- CAEN Lab software requests for Fall 2026 courses – February 16, 2026
- DUO to OKTA transition for multi-factor authentication – January 16, 2026
- Save the date for EEI Days 2026: Where innovation meets education – January 16, 2026
- GenAI service updates for Faculty – January 16, 2026
- More CAEN News Center articles >
Service Status
For a calendar of outages that affect CAEN services, including planned upgrades and maintenance, refer to our main Service Status page.
Updates about campus-wide U-M IT service outages are also available on the ITS Service Status page.
Contact CAEN
Monday-Friday:
8:00 a.m. – 5:00 p.m.
Email:
caen@umich.edu
Monday-Friday:
8:00 a.m. – 5:00 p.m.
Ask the CAEN Chatbot
(Umich Login required)