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Featured Student News

Featured Faculty News

Featured Staff News

Helpful Tip


Need an answer? Ask the CAEN Chatbot!

The CAEN Chatbot is available 24/7 to assist you with navigating our website and connecting you with the information and resources you’re looking for. Access the CAEN Chatbot from the bottom of the homepage, or directly from our Get Help menu. Ask the CAEN Chatbot now…

Service Status


For a calendar of outages that affect CAEN services, including planned upgrades and maintenance, refer to our main Service Status page.

Updates about U-M campus-wide IT service outages are also available on the ITS Service Status page.

Contact CAEN


Chat with a consultant

Monday-Friday:
8:00 a.m. – 5:00 p.m.

Phone & Walk-up help

(734) 764-2236
Duderstadt Center 2nd Floor (map)

Monday-Friday:
10:00 a.m. – 5:00 p.m.

Ask the CAEN Chatbot

(Umich Login required)