Resolved: AppsAnywhere Emergency Outage – Thursday, August 17

  • Start: Thursday, August 17, 8:00 a.m.
  • End: Thursday, August 17, 4:00 p.m.

On the morning of Thursday, August 17 around 8:00 a.m., the CAEN Help Desk started receiving reports of problems running certain software applications via AppsAnywhere, including:

  • 20sim
  • 3ds max
  • AutoCAD
  • Autodesk Licensing Service
  • Civil 3D
  • Inventor
  • Maya
  • Motionbuilder
  • Mudbox
  • Navisworks Manage
  • ReCap Pro
  • Revit
  • SolidWorks Instructional
  • SolidWorks Research

CAEN staff are investigating, and this posting will be updated with further information as it becomes available. In the meantime for users experiencing issues, the computers located in the Duderstadt Center 3rd Floor South area should be working normally. Remote users may also use any of the CAEN Labs 2022 pools available via the Windows Remove Desktop Service.