On Saturday, November 23 at 10:50 a.m., U-M lost power to the MACC data center during a fire inspection. This impacted many services hosted at the MACC, as well as many College of Engineering and departmental systems. Power has been restored and services are slowly coming back up, starting with core services such as the network.
Category: Resolved Service Status
Previously resolved Service Status postings:
Resolved: Possible Siemens Software License Expiration Outage – Sunday, December 1
The software licenses for a number of software titles provided by Siemens are scheduled to expire at midnight on Sunday, December 1. CAEN has renewed these licenses and is just waiting on Siemens to deliver the new license files. We expect to have them before the end of the week, and we are posting this notice as a precautionary measure.
Software titles impacted by this outage:
- Siemens NX
- STAR-CCM+
- TeamCenter
- Tecnomatix Jack
This outage will impact use of these Siemens software titles in CAEN Labs, in the Duderstadt Center, and in College of Engineering department and private labs.
Resolved: Duderstadt Center Wi-Fi Outage – Thursday, December 5
- Start: Thursday, December 5, 5:00 a.m.
- End: Thursday, December 5, 7:00 a.m.
On Thursday, December 5 from 5:00 to 7:00 a.m., there will be a disruption in Wi-Fi service for the Duderstadt Center while ITS performs maintenance. Further information about this outage can be found on the ITS Service Status page.
Resolved: CLSE Server Maintenance – Thursday, November 14
- Start: Thursday, November 14, 5:00 a.m.
- End: Thursday, November 14, 8:30 a.m.
On Thursday, November 14 between 5:00 and 8:30 a.m., maintenance has been scheduled for servers that support the CAEN Lab Software Environment (CLSE). This maintenance is intended to apply recent operating system and software application updates, and install patches for software vulnerabilities.
The following CLSE services may experience an outage during the above maintenance timeframe:
- Windows computers, including those accessed via the Windows Remote Desktop Service
- Linux computers, including the Linux Login Service (accessed as login.engin.umich.edu, login-course.engin.umich.edu, and oncampus-course.engin.umich.edu), also known as the “VNC” servers
- Teamcenter product lifecycle management (PLM) services
Resolved: Linux Login/VNC Server Outage – Saturday, October 19
- Start: Saturday, October 19, 11:00 p.m.
- End: Monday, October 21, 8:30 a.m.
After maintenance on the U-M AFS file servers that provide the home directories on CAEN Linux computers and remote login/VNC servers, users may have had trouble logging in. All of the servers have been rebooted to address this problem.
Resolved: Duderstadt Center 2nd Floor Wired Network Outage – Saturday, October 19
On Saturday, October 19 between 12:00 and 12:15 a.m., there will be an emergency reload of a switch on the second floor of the Duderstadt Building.
Individuals who are connected to the wired network will see a brief outage of less that five minutes while the switch reloads. Wireless connectivity for the second floor will not be affected.
Refer to the ITS Service Status page for further updates.
Resolved: North Campus Emergency Power Shutdown – Thursday, October 17
On Thursday, October 17 between 4:00 and 6:00 a.m., there will be an emergency power outage that may affect the following buildings:
- CSRB
- Duderstadt Canter
- ERB
- Gerstacker
- Gorguze
- Lay Auto
- NAME
- Rad Sci 1&2
- SI
- UMTRI
Refer to the ITS Service Status page for further updates.
Resolved: MPrint Server Maintenance – Friday, September 20
- Start: Friday, September 20, 11:00 p.m.
- End: Saturday, September 21, 3:00 a.m.
From Friday, September 20 at 11:00 p.m. until Saturday, September 21 at 3:00 a.m., maintenance has been scheduled for the servers that support printing on campus. Further information and updates about this outage can be found on the ITS Service Status page.
Resolved: EECS Building Electrical Maintenance – Tuesday, September 24
- Start: Tuesday, September 24, 6:00 a.m.
- End: Tuesday, September 24, 2:00 p.m.
On Tuesday, September 24 between 6:00 a.m. and 2:00 p.m., maintenance has been scheduled for the electrical substation that supports the Electrical Engineering and Computer Science (EECS) building, which will result in a total power outage. During this maintenance, Wi-Fi, wired network connections, network phones, printers, etc. will be unavailable. Further information and updates about this outage can be found on the ITS Service Status page.
Resolved: CLSE Server Maintenance – Thursday, October 10
- Start: Thursday, October 10, 5:00 a.m.
- End: Thursday, October 10, 8:30 a.m.
On Thursday, October 10 between 5:00 and 8:30 a.m., maintenance has been scheduled for servers that support the CAEN Lab Software Environment (CLSE). This maintenance is intended to apply recent operating system and software application updates, and install patches for software vulnerabilities.
The following CLSE services may experience an outage during the above maintenance timeframe:
- Windows computers, including those accessed via the Windows Remote Desktop Service
- Linux computers, including the Linux Login Service (accessed as login.engin.umich.edu, login-course.engin.umich.edu, and oncampus-course.engin.umich.edu), also known as the “VNC” servers
- Teamcenter product lifecycle management (PLM) services