On Tuesday, February 13 from 6:00 to 7:00 a.m., ITS will be replacing a failed uninterruptible power supply (UPS) located on the second floor on the Nuclear Engineering Lab. A network outage will last less than 5 minutes during this window while switches are moved from building power over to the UPS. Further information is Continue Reading »
Category: Resolved Service Status
Previously resolved Service Status postings:
Resolved: U-M Google Service Degradation – Friday, January 26
Beginning at around 6:30 this morning, users have been reporting issues receiving email. The U-M mail gateway hosts are currently experiencing much higher than normal load, which is causing this outage. The root cause is currently being identified.
Update 1/26 at 2:00 p.m. – ITS is reporting that U-M Google email services have been restored, Continue Reading »
Resolved: DNS Server Update – Saturday, February 10
On Saturday, February 10 at 11:00 p.m., ITS will be applying an update to the central DNS servers. No interruption in DNS services is expected. Further information can be found on the ITS Service Status page.
Resolved: AppsAnywhere Slowness – Monday, January 22
CAEN has received reports of slowness when launching certain applications via the AppsAnywhere cloudpaging website. CAEN staff are investigating.
Update 1/23 at 1:35 p.m. – We have opened a trouble ticket with the vendor, and are working with them to resolve the issue. Further updates will be posted here once more information is available.
Update Continue Reading »
Resolved: AFS Server Maintenance – Saturday, January 13
On Saturday, January 13 at 11:00 p.m. until Sunday, January 14 at 1:00 a.m., the umich.edu AFS servers will be unavailable while ITS performs maintenance. This will include access to user home directories on all CAEN Linux computers, including the remote access VNC servers. Further details about this outage can be found on the ITS Continue Reading »
Resolved: CoE Network Degradation – Monday, January 8
As of 9:30 a.m. on Monday, January 8, the College of Engineering network is currently experiencing a service degradation due to an ITS firewall issue. Further information and updates can be found at the ITS Service Status page.
Update 1/9/2018, 9:43 a.m. – The problem was related to a compromised device on the network. Continue Reading »
Resolved: CLSE Server Maintenance – Thursday, January 18
On Thursday, January 18 between 5:00 and 8:30 a.m., maintenance has been scheduled for servers that support the CAEN Lab Software Environment (CLSE). This maintenance is intended to apply security patches, correcting recent operating system and software application vulnerabilities.
The following services may experience an outage during the above maintenance timeframe:
Continue Reading »Resolved: SI North Power Outage – Saturday, January 6
On Saturday, January 6, 2018 from 7:00 a.m. to 3:00 p.m., there will be a power shutdown in the School of Information North building to perform 5-year preventative maintenance to the substation. The building should not be occupied during this time due to lighting, ventilation, networking, elevator, and life safety system service interruptions. All sensitive Continue Reading »
Resolved: Teamcenter and NX Licensing – Thursday, November 30
Update: We received the new license file for Siemens Teamcenter and NX. and CAEN staff installed and tested it prior to the expiration deadline. There should not have been any disruption of services using the software.
The Teamcenter and NX software licenses are scheduled to expire at midnight on December 1, 2017. CAEN is waiting Continue Reading »
Resolved: SI North Electrical Maintenance – Wednesday, November 22
On Wednesday, November 22 from 6:00 to 8:00 a.m., ITS will be performing electrical maintenance in the School of Information North building. During this time, wired network connectivity may be unavailable. Further information on this maintenance can be found on the ITS Service Status page.