Below you will find a brief overview of some of the most popular CAEN services provided at Michigan Engineering. Contact the CAEN Help Desk for questions about any of these services.

• Classroom Technology
  The technology in Michigan Engineering classrooms offers a self-service orientation, facilitated by in-room control systems and setups pre-configured by CAEN. Read more…

• Computer Labs
  CAEN computer labs are collaborative areas in Michigan Engineering spaces where students conduct Engineering course-related, instructional work on desktop computers operated by CAEN. Read more…

• Desktop Support
  The CAEN Desktop Support Team offers IT assistance to faculty and staff at Michigan Engineering. Designated Departmental IT Support Staff are available to provide daily desktop and IT support needs within each department. Read more…

• Email Moderation
  CAEN moderates the Michigan Engineering email lists for distribution to regular faculty and staff and provides a self-service option for departments to manage their own email lists. Read more…

• GenAI at U-M
  CAEN supports GenAI services and initiatives at the University of Michigan, and encourages Michigan Engineering faculty, staff and students to explore the many GenAI resources available to the U-M community. Read more…

• Information Security
  CAEN supports Michigan Engineering faculty, researchers, and information technology professionals with resources to address the IT security needs within their departments. Read more…

• Instructional Tools
  Michigan Engineering and CAEN help support a number of tools to enable teaching at the College.  Services include campus-wide applications, systems, and tools for teaching and learning including the learning management system (Canvas), video conferencing, student response systems, lecture capture, and digital media solutions. Read more…

• Lecture Recording
  CAEN’s Lecture Recording Service is an automated, easy-to-use option for making recordings in a Michigan Engineering classroom, with built-in cameras and microphones for recording the audio/video of the instructor, as well as systems to capture the images being shown on the display and whiteboard. Read more…

• Remote Access
  Eligible members of Michigan Engineering are provided with remote access to computer lab services, including most software available in the CAEN Lab Software Environment (CLSE). Read more…

• Research Computing
  In collaboration with U-M Advanced Research Computing (ARC), Michigan Engineering and CAEN provide high-performance computing resources for Engineering students and faculty in support of their research and coursework. Read more…

• Software
  CAEN provides a desktop computing experience for Michigan Engineering students and faculty to access software for use in their instructional and research needs. Read more…

• Technology Checkout
  A variety of technology tools and equipment is available for loan through a new, streamlined checkout system. Items such as laptops, tablets, cameras, audio recording kits, XR devices and more can be reserved by faculty, students, and staff. Read more…

• Web
  CAEN offers a number of web application and publishing services to faculty, staff, departments, and research labs across Michigan Engineering. Read more…